RETURN AND EXCHANGE POLICY
Returns and exchanges on any unused, unused or defective merchandise are accepted within 14 days of package arrival date. Merchandise received past 14 days of delivery date will only receive a store credit. Please note that personalized or on-sale Items cannot be returned or exchanged. 14-day for the purpose of return and exchange accrue from the date you receive your package.
Refunds will be processed, and a credit will automatically be applied to the original method of payment or as store credit. Please note full inspection and processing of returns can take 2-3 weeks. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return or exchange, you must first contact a Customer Representative at BeautiCli.email@example.com with a detailed description of what you want to return or exchange plus your order number and we will get back to you with confirmation within 1-2 business day(s).
For exchanges, please specify the new style /color / size you wish to receive. Please note that availability of the replacement item is not guaranteed. To complete your return or exchange, please indicate in writing in the email, the reason for change or return. For exchanges, specify the exchange item and the new style /color / size in the email.
BeautiCli reserves the right to assess merchandise and determine whether damage is a result of defective production or normal wear-and-tear. Discoloration, tears, and/or other material deteriorations that occur with use will not be regarded defective.
SALE ITEMS All orders placed on sale items are FINAL and we will not be able to accept any request for exchanges, refunds and/or store credits to completed orders.
Customer is responsible for any return shipping, and we suggest you insure the package via Mail or UPS and purchase tracking services for your protection. Please email us at BeautiCli.firstname.lastname@example.org with your tracking information. Save the shipping receipt for your records. We only accept returns or exchanges purchased from BeautiCli and not through any other retail or online stores.
WHERE TO SHIP YOUR RETURN/EXCHANGE MERCHANDISE:
ADDRES : 50 W 34th Street #10A5 New York, NY 10001
PHONE NUMBER : (516) 462-5894